Custom Written communications Solutions

In addition to our standard workshops, we also offer customized workshops and consulting. We focus on asking good questions of the people who write and edit documents—which is everyone, these days—to get at the real challenges they face. 

Organizations might seek help to improve their overarching, company- or department-wide writing processes, to improve one specific type of document that is central to conducting their work, or to solve any number of other writing-related challenges. In addition to the standard workshops we offer, which can be divided, combined, and otherwise reconfigured based on specific client needs, we’re happy to share our expertise about topics like:

• Writing and review processes and document management

• How to help employees develop as writers over time

• Disagreements over what makes “good” writing

• Virtual collaboration and its challenges

• Feedback strategies

• Mentoring for writing improvement

• Looking beyond grammar and punctuation to consider higher-order issues of audience and purpose in document

• “Pre-writing” and planning tactics to help workplace writers get down a better first draft

• Revision strategies to turn a rough draft into a polished final version

• Working with models and templates (and when to abandon them)

• And other challenges

Although customized training and other consulting partnerships will work differently in each case, typically we use long-form interviews and document assessment as a starting point. From there, we offer a set of recommendations and a course of action if we think we can help.